Data Protection Policy

game65 Privacy Policy

Your personal information is very important to us. Using SSL encryption and internationally standardized security measures, game65 keeps your privacy fully protected.

Last Updated: January 2026

1 Introduction and Scope

This privacy policy clearly describes our position and commitment regarding the collection, storage, processing, and disclosure of personal information of users of the game65 platform (website: game65.cam). game65 believes that you have full rights over your information and we respect those rights to the highest degree.

By registering with game65 or using our services, you are agreeing to the terms described in this privacy policy. This policy applies to all users located in Bangladesh. If any changes are made to the policy, we will notify you in a timely manner.

If you have any questions after reading this policy, contact us at: [email protected] — our support team is ready to respond 24/7 in Bengali via live chat.

2 What Information We Collect

game65 collects only the information that is necessary for the proper operation of our services. The types of information we collect are described in detail below.

2.1 Identity and Contact Information

  • Full name and date of birth
  • Email address
  • National ID card / passport number (for identity verification)
  • Username and password (encrypted)

2.2 Financial Information

  • bKash / Nagad / Rocket mobile number
  • Bank account details (where applicable)
  • Transaction history and amounts
  • Deposit and withdrawal records

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Cookie and session data
  • Site usage log data

2.4 Gaming Activity Information

  • Play history and preferences
  • Bet amounts and results
  • Bonus and promotion usage history
  • VIP tier and points information

3 Purpose of Information Use

Information collected from you is used only for the legitimate purposes described below. game65 never sells your information to third parties without authorization.

3.1 Account Management and Identity Verification

We use your personal information to complete the registration process, keep your account secure, and confirm your identity. This is also necessary to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.

3.2 Financial Transaction Processing

We use financial information to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate transaction records. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.

3.3 Customer Service

Our support team may access your account information to answer your questions, resolve issues, and provide 24/7 live chat support. This is done solely in the interest of resolving your issues quickly.

3.4 Security and Fraud Prevention

We use technical information to detect suspicious activity, prevent account hacking, and ensure the overall security of your account. All data transfers are kept secure using SSL encryption technology.

3.5 Personalized Experience and Promotions

By analyzing your gaming preferences, we provide relevant game recommendations, special bonus offers, and tailored promotional information. You can opt out of marketing communications at any time by contacting us.

3.6 Legal Compliance

We store and process necessary information to comply with applicable laws, regulations, and guidance from regulatory bodies. This includes providing information in response to lawful requests from government authorities.

4 Cookies and Tracking Technologies

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. game65 uses cookies for the following purposes:

  • Maintaining login sessions and ensuring security
  • Remembering your language and preferences
  • Analyzing site functionality and performance
  • Detecting fraudulent activity

4.2 Cookie Control

You can disable cookies by changing your browser settings. Please note that disabling certain essential cookies may affect some important functionality of the site. Analytics and marketing cookies can be turned off by contacting us.

5 Information Sharing with Third Parties

game65 never sells your personal information for commercial purposes. However, sharing limited information may be necessary in certain circumstances.

5.1 Payment Partners

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners have their own privacy policies.

5.2 Game Software Providers

Minimum necessary information may be shared with Pragmatic Play, Spribe, JILI, PG Soft, and other game providers for the purpose of operating games.

5.3 Security and Verification Services

Limited information may be shared with specialized third-party service providers to ensure identity verification (KYC), fraud prevention, and AML compliance.

5.4 Legal Authorities

We are legally obligated to provide necessary information upon receipt of a valid legal order or directive from a court or government authority.

6 Data Security Measures

6.1 Technical Security

game65 uses industry-standard technical measures to protect your information. All data is transmitted via SSL/TLS encryption. Passwords and sensitive information are stored in hashed and encrypted form. Firewalls and intrusion detection systems are used to prevent unauthorized access to our servers.

6.2 Organizational Security

Only authorized personnel may access limited information on a need-to-know basis. All staff are trained on privacy and data protection. Third-party service providers are bound by confidentiality agreements with us.

6.3 Response to Data Breaches

If a data breach occurs and poses a risk to your rights and interests, we will notify you and the relevant authorities as quickly as possible. We will take immediate steps to resolve the issue and put measures in place to prevent such incidents in the future.

7 Your Rights

As a game65 user, you have the following rights over your own information. To exercise these rights, contact [email protected].

Right to Access You can request to know what information we have stored about you. We will respond within 30 days.
Right to Rectification If any information about you is incorrect or incomplete, you can request that it be corrected or updated.
Right to Erasure In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing In certain circumstances, you can request that the processing of your information be restricted.
Right to Object You can object to the use of your information for marketing communications or other specific purposes.
Right to Data Portability You can request to receive your information in a structured, machine-readable format and to transfer it elsewhere.

8 Data Retention Period

game65 retains your personal information only for as long as necessary. Retention periods may vary for different types of information:

  • Account information: for the entire period the account is active and for the applicable legal period after the account is closed.
  • Financial transaction information: for a specified period as required by law (generally 5-7 years).
  • Log and technical data: for up to 2 years, for security and analytics purposes.
  • Marketing preferences: retained until you opt out.

Once the specified period has passed, we securely delete your information or anonymize it so that you can no longer be identified.

9 Protection of Minors

game65 is an adult gaming platform. This service is for persons aged 21 or older only. 21+

We do not intentionally collect any information from persons under the age of 21. If we suspect that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If you have any information regarding this, please notify us at [email protected].

10 Changes to the Privacy Policy

game65 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you by email or through the site, and the date of the change will be updated at the top of this page.

Continuing to use our services after the updated policy takes effect will be considered your acceptance of the new policy. We advise you to visit this page regularly to stay informed about the latest policy.

11 Contact Us

Privacy Inquiries

If you have any questions about this privacy policy, wish to exercise your rights over your information, or have any concerns, please contact us.

Live Chat: 24/7 support available in Bengali
Response time: usually within 30 minutes

Learn More

See the links below to learn about our other policies and terms: